Introduction
The
ability to speak and communicate is the only difference between animals
and humans. It is because of effective communication skills that humans
interact with each other as a social being. For a person to progress
well in society , only merits are not sufficient qualifications just do
not work, the person has the skills of powerful communication so you can
pass on to others what you want them to do . Everything is great about
communication skills , but the question is how to improve these skills.
First, there is much literature on the web that can read and use in your
life. Second, you can get books on the subject and thirdly, NEO can
join in their training and English classes Corporate Communication .
Types of Communication Skills
Different books and experts define different communication skills , but the most basic definition is that :
Communication
skills is the art and technique of communication by using oral and body
language to persuade or put in it the change you want to be .
Therefore,
communication skills is the ability to use language and express
information . Communication skills is the set of skills that enables a
person to convey information so that it is received and understood .
Communication skills refer to behaviors that serve to transmit
information. Communication skills is the ability of an individual
exhibits consistently to communicate effectively with clients ,
colleagues , subordinates and supervisors , both in the professional and
personal.
Types of Communication Skills
There
are different types of communication skills. The first type of
communication is to Communication Skills . This type of communication
includes communication with the divine and with spirits of form and
ritual incantations . Second, we interpersonal communication skills .
That is, the direct face to face communication that occurs between two
people. It is essentially a dialogue or a conversation between two or
more people. This type of communication involves maximum interaction
through words and gestures. Thirdly, we have the non-verbal
communication skills . This includes aspects such as body language ,
gestures , facial expressions , eye contact, etc. , also become a part
of the communication process , as well as writing and written modes of
communication. No matter what the different types are communication
skills , communication is a continuous process that is always going on
all the time. It is so important to human life is the day-to- day
existence .
The need for effective communication skills
Communication
is one of the essential foundations of human existence , however , most
people overlook the need to improve their communication skills .
Effective communication skills is a must if individual or group . But
how can we communicate effectively ? We can communicate effectively when
we understand the stages of interpersonal communication : The first is
the stage of phatic . This is the initial stage , which determines the
course of the conversation. This begins with greetings and accompanying
gestures , such as eye contact , smile, and so there is usually no
intention , but it's only the stage for the next level of the
conversation. The following is the The Stage Staff . This is the second
stage in which individuals bring a few personal things in conversation.
In this case , we are willing to let others not included in the
conversation about themselves and descents hesitation. The third stage
is the intimate stage . This stage is mainly for conversations among
friends , family and relatives , where those involved in the
conversation share a higher level of intimacy with others . This stage
of communication usually takes to open your heart and share more
intimate details , which is not part of the professional conversations .
Professional conversation does not usually reach this stage .
Some barriers to communication
Being
able to speak does not mean being an effective communicator .
Communication is more than talking . Yes, this is an important aspect of
communication, but this is not the only tool . Speaking clearly and
effectively is more important than talking . We must focus on the
nonverbal aspects of communication and overcoming communication barriers
, otherwise can not communicate well . The most significant barriers to
communication are questioning , criticizing, blaming , moralizing ,
threatening, insulting , bright eyes, showing fast movements , looking
again and restlessness . Effective communication can not be done unless
we overcome these barriers. Even the best communicators do feel some of
the communication barriers. There are usually one or more of these
barriers in communication. Barriers are not listening when people
interrupt . Sometimes overzealous participants are making it difficult
for effective communication. There may be many questions from the
participants that might be difficult to handle. But speaking barriers
are also great obstacles in communication. Speakers may speak incomplete
sentences or clear messages . In communication, these barriers publish a
real problem for communicators .
verbal
Thoughts
automatically saved floating in our minds , but there are very few of
us who know how to express those thoughts and influence the audience.
Yes , we can talk about our ideas and feelings , but it is very
difficult for some people to communicate these ideas effectively . So
the common question that arises is : " how to improve my communication
skills ." Experts in the field of training have found innovative ways
and have provided interesting methods to improve their communication
skills . The first thing you need is understand the purpose of
communication and understand the process of communication. be aware of
what others feel and be aware of what is going on around you when you
are communicating . Try to understand the needs of communicators. Dig
the meaning depth discussions of the participants so that you understand
your needs and purpose of primary communication . clarity is believed
that it is also very important. One should be focused on the issue at
hand and beat around the bush . ambiguity is the biggest obstacle in
communication. Try to be exact and direct and avoid being ambiguous. the
most important skill in communication is listening . Indeed , effective
communication does not start with speaking . starts with listening and
understanding. so emphatically listen and try to understand what the
person says . listen also makes dynamic conversation . Effective
Communication ends in a win-win situation when you have resolved all
conflicts or problems.
What is good communication?
Communication
affects not only as a person but also others who are committed to you .
Those who have good communication skills are ignored or not related in
any way. Good communication skills are respected and welcomed by all .
Good communicators are always popular among his peers. What are the good
communications ? The following are the main tips to follow for good
communication skills.
A
good communicator always keeps eye contact with the audience. It is due
to contact with the eyes that can engage people in you. Eye contact
thought , you can always see the boy his public stance . Your posture
can give much information about what they think of you or if you are
interested in you or not. The gestures are also vital in communication
skills . Use gestures and expressions as often as possible , but that
should be a natural part of your communication. These gestures should
not be intrusive in their communication. The last tip for good
communication is practice, practice and practice a lot . You can take a
book and start reading aloud to imagine an audience before . You can
also watch a TV show and imitate their presentations.
What are the key communication skills ?
Important
communications that a person must learn to be a good communicator
involve the following duties: Taking responsibility for one message ,
claiming ownership of the messages from one preparation to listen,
reflect on what the speaker has to say, be open-minded, recognizing
differences of opinions , appreciation without judgment , accept
comments , ability to share one's thoughts and feelings , the ability to
resolve conflicts so it is a win- win for everyone and the ability to
explain objectively without evaluating . These key skills are important
in communication skills . Communication training has become very
important in the 21st century so keep these things in mind , different
communication programs are designed . A good communication program
should have the following key areas: Introduction to communication
skills , business communication , improving speaking, listening
attentive, using examples and gestures , being emphatic , initiating the
communication process , praising without being superfluous and conflict
resolution - win -win problem solving skills . The above are some of
the general skills that must be in every communication course .
Personality Development and Communication Skills
Personality
is generally defined as the deeply ingrained patterns of thought
relatively lasting , feeling and behavior. In fact , when one refers to
personality, usually involves all that is unique about an individual ,
the characteristics that makes one stand out in a crowd. But there are
two factors that grow or make the personality of a person. These are
hereditary and environmental factors . But the environment plays a more
important role in the development of personality that hereditary factors
. While classes and training programs can help one grow and develop
each day , however , one can actually climb the personality ladder by
being aware of yourself , your environment and heredity . What really
makes a good personality is positive thinking and take the good with the
bad and vice versa. The development of a good personality , no negative
trends , it takes some mantras to recite each day actually says about
the personality of a person later. For example , a person may repeat
every day : "Every day is a new day " , "I am full of love today " , " I
have faith in myself and others" , "I am an honest and sincere " and" I
greet this day with love and my heart and I can never overtake failure
if my determination to succeed is strong enough . " These mantras are
important for the development of the personality of a person without a
good personality , no use of communication skills .
Corporate English Training and social skills
Business
English Training ( CET ) is effective English customized in-house
training courses and workshops for staff of the company. With respect to
training in business English there are two important aspects :
knowledge of written English and spoken English skills . Together , they
make communication skills , because you have to communicate in writing
and speaking mode of communication. Yes English Corporate has certain
characteristics that make it a distinctive type of English . For example
, people have no gender specific language . You have to finish what he
started. One must be direct and does not mince words . In Business
English Training , what we need most is Soft Skills . The driving force
of every company is its employees. To ensure that employees perform
better , are carried out your workouts. These courses soft skills are
the most important. According to HR managers from various leading
companies , regular training in social skills, helps the company as a
whole as a result of this training is to motivate staff. Soft Skill
refers to the self . Each employee has to be a qualified self- manager .
Social skills are the essential skills necessary to do a self-
Individual and business manager . Someone who can drive the car , and
other beings in order to be able to perform above expectations , or at
least on par , but certainly not below . Social skills are the courtesy ,
honesty , integrity , adaptability , verbal communication skills ,
computer skills , written and spoken Communication, Critical Thinking
and WC .
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